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4 Questions You'll Need To Answer When Calling An HVAC Contractor

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You might be planning on calling a heating and air conditioning company sometime soon. If so, you could be wondering what type of conversation you will need to have. These are a few questions that you might be asked when you make the phone call to schedule an appointment.

1. Is it a Residential or Commercial Job?

One of the first questions that you will probably have to answer when calling an HVAC company is whether your job is a commercial or residential job. There are a lot of heating and air conditioning companies out there that provide services for both residential and commercial customers. However, there are some companies that specialize in one or the other. To ensure that you hire an HVAC contractor who has the appropriate experience and equipment for the job at hand, you'll want to choose a residential air conditioning contractors for a residential job or a commercial HVAC company for a commercial job.

2. Where is Your Property Located?

Next, you might be asked about where your property is located. Many companies will send their technicians a reasonable distance to look at HVAC units and perform repairs or replacements, but you will still need to provide information to ensure that your home or business is within the company's service area. Plus, obviously, the technicians who will be coming to your property will need to know where to go on your appointment date.

3. Are You Interested in a Replacement or Repair?

When you call an HVAC company, you might be asked if you are thinking about having a new HVAC unit installed or if you would like to have your existing unit repaired or maintained. If you aren't sure yet, such as if you aren't sure how much it will cost to replace your unit or if you aren't sure if you want to repair your existing unit or not, then you can make this decision after an HVAC technician visits your property and provides you with a little more information.

4. What Kinds of Problems Are You Having With Your Unit?

If you are hoping to have your heating or air conditioning unit repaired, you will probably need to provide a little bit more information about what is going on with your unit. A good HVAC contractor should be able to find and repair the problem upon arrival, but having an idea of what might be wrong with your unit will give him or her a great starting point.


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